Shipping policy

Shipping Policy – Supplement X

Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times
Estimated delivery times depend on your location:

• United Kingdom: 1–3 business days

Please note that shipping times are estimates and may vary due to customs processing, courier delays, or high demand periods.

Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. We may offer free shipping on qualifying orders, which will be displayed during checkout if applicable.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

Customs, Duties, and Taxes
For international orders, customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations. These charges are not included in the product price or shipping cost.

Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately so we can attempt to correct it before the order is dispatched.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact our support team within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact page on our website.